TTerms of Service for United Publishing Houses
Last Updated: 28 October, 2024
Welcome to United Publishing Houses! By using our website, you agree to these Terms of Service. Please read them carefully.
1. Introduction
United Publishing Houses (“we,” “us,” or “our”) offers a platform for authors and service providers (vendors) to connect for book-related services, including but not limited to ghostwriting, editing, and formatting. By using our site, you agree to follow these Terms, and you also acknowledge that you’ve read and understood our Privacy Policy. If you don’t agree with these Terms, please don’t use our services.
If you have questions, please contact our Customer Support team at support@unitedpublishinghouses.com
2. Eligibility and Accounts
To use United Publishing Houses, you must be at least 18 years old or have the consent of a legal guardian if you are between 13 and 17. If you don’t meet these requirements, please don’t use our platform.
You must register to buy or sell services. By registering, you agree to provide accurate information and to update it as necessary. You’re responsible for your account’s security and any activity on it.
3. Key Terms
- Authors: Users who seek assistance with book projects.
- Vendors: Users who offer services to authors, such as ghostwriting, editing, and formatting.
- Orders: Transactions where authors purchase services from vendors.
- Project Pages: Pages where vendors showcase their services and terms.
- Platform Fee: United Publishing Houses deducts a commission from each transaction on the platform. The commission rate is clearly indicated during the ordering process.
- Payment Protection: We secure all payments made through our platform, protecting both authors and vendors and ensuring fair transaction completion.
4. Buying and Selling Services
- Authors: You must pay in advance to place an order. All payments go through our secure platform, and payments outside of United Publishing Houses are prohibited.
- Vendors: You set your pricing and manage your orders. By completing an order, you agree to receive payment through the platform after deducting our commission.
5. Order Process and Payments
- Order Creation: Orders are created when an author pays for a service.
- Completion and Payment: Once a vendor completes an order and it’s accepted by the author, the vendor’s account is credited with their payment minus our platform fee.
- Payment Protection and Secure Transactions: All payments are securely processed within the platform, ensuring both authors and vendors are protected. Payments are released to vendors only after authors approve completed work, providing security for both parties.
- Non-Platform Payments: All transactions must be conducted within the platform. Attempting to conduct transactions outside the platform is a violation of these Terms and may lead to account suspension.
6. Dispute Resolution and Refunds
We encourage authors and vendors to communicate directly to resolve any issues. If a resolution cannot be reached, our Customer Support team can assist in finding a fair solution. Refunds are processed according to our Refund Policy and may be issued if a vendor fails to meet agreed-upon service standards.
7. Service and Content Ownership
When purchasing a service, authors gain all rights to the completed work, unless the vendor specifies otherwise on their project page. Vendors grant United Publishing Houses permission to use work samples for marketing purposes if they agree to public reviews.
8. User Conduct
We aim to create a respectful and professional environment. As a user, you agree not to:
- Share contact information to facilitate off-platform transactions.
- Engage in rude, abusive, or harassing behavior.
- Misrepresent your identity or use others’ accounts without permission.
Violating these rules may lead to account suspension or termination.
9. Intellectual Property and Confidentiality
- Vendors: You agree that all work you create for authors is original and doesn’t violate third-party rights.
- Authors: You agree to use the services you purchase only for lawful purposes and to secure any shared confidential information.
10. Liability Disclaimer
United Publishing Houses offers its platform on an “as-is” basis, without warranties. We are not responsible for issues beyond our control, such as the quality of services delivered by vendors.
11. Changes to These Terms
We may update these Terms occasionally. Continued use of the platform after any changes constitutes your acceptance of the new Terms.
12. Contact Us
For any questions about these Terms, please reach out to: support@unitedpublishinghouses.com